Alan joined PMG in December 2010 and is responsible for the overall running of the Practice and is pleased to help with any general enquiries or specific problems you may have. His experience and knowledge of practice issues enables him to help with any non-medical aspects of your health care and treatment. Suggestions and complaints should also be directed to Alan.
Alan’s interests include walking, Munro bagging, music and wine.
Patient Services Manager
Since joining the practice in 2003 Kat has worked across a number of departments which has given her invaluable experience in the day to day operational aspects of the practice.
Kat’s responsibilities involve managing the medical reception team and the co-ordination of practice clinics and services including arranging the day to day clinical appointments. Kat also manages the Doctor and Nurse diaries and help to ensure the practice’s clinical and reception staffing rota’s effectively support the business.
Administration Manager / Research Administrative Lead
Julie and her team are responsible for managing all patient paperwork that comes in and out of the practice in either electronic or paper form. The Administration Team are also responsible for the practice IT, patient medical record movement/storage and data quality, patient registrations and deductions, administration of immunisation clinics, practice NHS relevant literature, organisation of our annual Influenza Clinics and many other items relating to patient medical records, data quality and patient information.
Julie also manages our website and communications board, monitors our adherence to Information Governance (the legal framework governing the use of personal confidential data in health care), practice reporting and facilitates PMG’s involvement in research projects.
A full range of staff are employed to support the doctors and patients:
Medical receptionists, dispensers, medical secretaries, finance, computer and administrative staff. Their jobs are demanding with telephone and face to face enquiries dealing with every aspect of medical practice duties, occasionally they work under difficult circumstances, so please be patient and help them to help you.