This website uses cookies to function correctly.
You may delete cookies at any time but doing so may result in some parts of the site not working correctly.

Appointments

Please arrive on time for your appointment.

Appointments are given for the named person only; please do not ask for another member of the family to be seen during the same consultation as this will delay the doctor.

When booking, you may express preference for a GP but subject to availability, you may be offered an alternative GP or health professional

Booking Appointments Online - click here for information about registering for this service.

Appointment system

  • Please arrive on time for your appointment. Appointments are given for the named person only, please do not ask for another member of the family to be seen during the same consultation as this will delay the doctor.
  • When booking, you may express preference for a GP but subject to availability, you may be offered an alternative GP or health professional.
  • Morning appointments are from 8.30 am, although earlier appointments are available on Monday, Tuesday and Friday on request.
  • There are appointments with each doctor for people who have to arrive early at their place of work; we also have a small number of appointments at the end of the day for people who work.
  • We always have urgent on the day appointments for patients who genuinely feel they have an urgent medical problem.
  • You may be asked to speak to a doctor on the telephone first before a face to face appointment is offered.
  • It may not be possible for an urgent appointment to be arranged with the doctor you usually see.
  • If you think a doctor may be able to help you with a problem without you attending the surgery, you may book a ‘telephone consultation’. The reception staff will give you an approximate time for the doctor to telephone you (at present these are only available in the mornings). Please allow a little time each way, as it is not always easy to keep to time in a busy clinic. Please note: not all doctors have telephone appointments.
  • Afternoon appointments, which are particularly useful for follow-up appointments can be booked several weeks ahead (we are currently working to extend our appointment calendar). Please try to avoid Mondays for follow up appointments, as it is our busiest day of the week.
  • All nurses’ appointments can be booked two to three weeks ahead

Cancelling an appointment

Please notify the surgery as soon as possible if you are unable to make an appointment, so that the slot can be offered to someone else.

Cancelling Appointments Online

Extended hours appointments

Pulborough Medical Group offer extended surgery times. These early morning and late evening slots are for those patients who are unable to attend the surgery for a routine appointment during our existing opening hours.

Transport

If patients are having difficulty with transport to the surgery, we work closely with various transport agencies who will collect you from home:

Mike Clenshaw Contact telephone: 01798 875600 (Mon-Fri 10am-noon) | Or 01798 872 368 in case of Emergencies and out of hours only)

Make the most of your consultation time with the doctor

Health professionals will listen to your views and concerns and answer your questions, but they may have a limited amount of time. To make the most of your time with them, you could try the following:

  • Write down any questions you have before you visit or phone
  • Ask the most important questions first
  • Ask about any terms or jargon you don't know
  • Request a simple explanation if you don't understand what was said
  • Write down the main points quickly afterwards as a reminder
  • Phone or visit again if you have any other questions
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website